FAQ
Shipping
Where do you ship?
We currently ship to addresses within the United States.
How much does shipping cost?
Shipping is free on every order — no minimum purchase.
How long will my order take?
Orders are processed within 1–3 business days and delivered within 5–8 business days after they ship. You'll receive a tracking number by email.
Returns & Exchanges
What is your return policy?
You can return unworn items with tags attached within 30 days of delivery. Return shipping is paid by the customer, and approved refunds go back to your original payment method within 5–10 business days.
Do you offer exchanges?
Yes — we're happy to exchange for a different size or color, subject to availability. The replacement ships free.
Contact usOrders & Contact
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.
Track your orderHow can I contact you?
Email support@jasonia.shop or call +1 (850) 225-8327, Monday to Friday, 9 AM–5 PM Pacific Time.
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